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National Employee Benefits Operations Leader
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Employee Benefits Operations Leader
The National Employee Benefits Operations Leader will have at
least 10 years of progressive group life and health insurance experience;
majority must be within a brokerage or consulting firm, with regional and
national experience preferred. This is a highly visible role with the Employee
Benefits practice operation, will support national initiatives, integration
activity and all EB carrier relations at a National level. Must be both
tactical and strategic.
Duties and Responsibilities:
Engage with EB
carrier partners to develop strong relationships, and to provide an avenue for
support, escalation, resolutions of issues at a National level.
growth opportunities with Employee Benefit carriers and vendors.
maintain applicable carrier and vendors contracts at a National level.
Serve as a
centralized resource for all EB carrier inquires internally and externally.
and own National initiatives to support client growth and retention within the Employee
Benefits practice, including tools, technology, and resources.
integration activity of newly acquired Employee Benefit operations, evaluating
processes, vendors, carriers, policies, and talent, integrating into the World platform.
solving skills, crafts and presents actionable recommendations, and works field
offices to implement solutions with the Employee Benefits practice.
document requirements, and support the design and delivery of services and
solutions within the Employee Benefits practice.
to development and implementation of strategies and scalable solutions for
employee benefit clients through extensive knowledge and experience in small, middle,
and large market employee benefit consulting.
operational improvement throughout the Employee Benefits operations across
United States, to include analyzing and reengineering EB business processes.
and facilitate key messaging and training for EB operations.
posses a Health and Life licenses
with a national employee benefits broker; preferred experience in a regional or
multi-office operational / Client Executive role.
experience in the placement of all lines of EB business including fully insured
and self-insured medical, comprehensive understanding of commissions, carriers
and program nuances throughout the US.
Excel skills with the ability to analyze large amounts of data for trends and issues.
degree; MBA Preferred.
of 8 years of related experience.
years in project/ program management and operational improvement specific to
Employee Benefits preferred
carrier relationship experience a plus
ability to think strategically, identify and solve difficult business problems.
quantitative and qualitative analysis skills.
to gather, synthesize and analyze data and draw logical conclusions.
communication skills, both verbal and in written.
ability to work independently with limited guidance.
to work in a fast-paced environment with a high degree of accuracy and
attention to detail.
to manage and negotiate multiple priorities and deadlines.
Ideally this individual will be located along the East Coast, or
in the Mid-west or South. Willing to travel up to 30% of time as things open
This description is not meant to be
all-inclusive. To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. The requirements listed
within the full job description (which will be provided upon interview) are
representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.