Job Posting CLOSED
Personal Lines Account Manager - Wall, NJ
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Position Summary
- This position supports the Account Executive with responsibilities related to client management and retention
Essential Duties and Responsibilities
· Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time
· Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
· Handling renewals, service requests, claims, billing and new policies
· Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
· Review all applications, policies, endorsements and audits for accuracy
· Complete loss/claim analysis and summaries
· Coordinate expiration list with department manager to obtain renewal business information
Qualifications
· Bachelor’s degree or equivalent work experience, preferred
· Bilingual Spanish preferred
· Three years minimum Personal Lines Account Management or Personal Lines Underwriting experience required
· Property & Casualty License required
· CIC designation or equivalent, preferred
· Valid driver’s license and insurance, required
· Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
· Applied/Epic or similar agency management software experience, preferred.
· Able to work independently and enjoy a high degree of interaction with team members.
· Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines.
· Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.
· The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
· Ability to maintain a professional demeanor and positive attitude