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Safe Passage Outreach Worker - TCST
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Safe Passage Outreach Worker - Trenton City Street Teams
ABOUT US: Founded in 1981, Isles is a nationally recognized nonprofit
community development and environmental organization with the mission to foster
more self-reliant families in healthy, sustainable communities. Each year, Isles reaches thousands of central
New Jersey residents with opportunities for at-risk youth, job training,
affordable housing development, financial literacy training, homeownership
counseling, community gardening, environmental health and education, community
organizing, and regional planning.
WHAT IT’S LIKE TO
WORK FOR ISLES: Isles strives to
provide impactful programs, while maintaining a healthy work-life balance and a
positive, team-oriented atmosphere. Our
team consists of 100 employees, plus a corps of volunteers and an engaged Board
of Directors.
POSITION OVERVIEW: Reporting
to the Trenton Street Teams Deputy Operations Manager, the Safe
Passage Outreach Worker is responsible for providing
regular support of schools, students, and staff in ensuring safe arrival and
dismissal at schools in Trenton. The overall goal of Safe Passage is to develop
relationships with youth and parents and intervene and mediate potential
conflict. Safe Passage workers are one branch of the street-level connection
between the support and services that TCST provides and community members. Safe Passage Outreach Workers create relationships of
trust with students, teachers, and school staff, and connects students and
families to services and resources in the community. They are responsible for
maintaining good networking relationships with community members, and for
representing TCST, Isles, and the City of Trenton in a respectful and
professional manner.
WHO WILL BE
SUCCESSFUL: The people who thrive on our team are skilled and interested
in working with customers, passionate, visionary, curious, creative,
open-minded, flexible, self-directed, and willing to learn from mistakes. They
are also results-driven, detail-oriented, and responsible.
RESPONSIBILITIES:
Service Delivery
·
Attend and satisfactorily complete all required
training.
·
Arrive in uniform at assigned location/school
·
Communicate with the Supervisory staff upon
arrival and departure at assigned location
·
Participate in regular outreach meetings to
build strong relationships with the youth, residents, local businesses, and
community groups
·
Dispatch Outreach Workers and High-Risk
Interventionist (HRI) staff to intervene in circumstances in which violence
and/or retaliation may be likely
·
Report to the HRI Supervisor and keep them
informed of all relevant community activities, in addition to documenting these
events or incidents.
·
Attend staff meetings, Public Safety Round
Table, and TCST designated events, as assigned
Program Support/Development
- Network with community members
and community-based organizations to create good-standing relationships
that create and ensure opportunities to connect families to these
community resources
- Connect participants and
families with opportunities and programs in the community (e.g., jobs,
GED, drug treatment, counseling, housing).
- Provide a consistent,
stable, mentoring presence in communities around schools and through
post-incident engagement and support
·
Implementation of community-based violence
reduction efforts in multiple neighborhoods
·
Documentation and reporting of incidents and
client engagement
QUALIFICATIONS:
Required Knowledge,
Skills and Experience
v Lived experience successfully navigating
high-risk communities and situations
·
Demonstrated ability to follow through on
delegated tasks and take initiative when appropriate.
·
History of working with varied and conflicting
audiences
·
Familiarity with violence reduction strategies
·
Cultural competency and cultural humility
·
Solid communication skills
Spanish language
proficiency preferred