Job Posting CLOSED
Employee Benefits Client Manager - North Miami Beach, FL
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Position
Summary
- This position supports the producers in managing book of business and potential clients
Essential
Duties and Responsibilities
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Communicate effectively with clients, insurance carriers and internal team members
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Growing client loyalty by building positive relationships and
providing high levels of advocacy, excellent service, and professional
communication
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Handling renewals, service requests, claims, billing and new
policies
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Maintain a thorough understanding of the markets and their
appetites, underwriting guidelines, submitting and procedures
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Review all applications, policies, endorsements and audits for
accuracy
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Support the successful roll out of open enrollment activities on an annual basis
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Coordinate implementation and maintenance of new and existing benefit offerings
· Maintain accurate client files and records for general reference and office use
· Provide timely, courteous and accurate response to all inquiries, conducting research when necessary and communicating results
Qualifications
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High School Diploma required
· One year experience in employee benefits required
· Bilingual (English/Spanish) required
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Possess strong administrative and computing skills, including
Microsoft Office (Word, Excel and Power Point)
·
Applied/Epic or similar agency management software experience,
preferred
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Able to work independently and enjoy a high degree of interaction
with team members
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Self-motivated and driven. Maintain a sense of urgency and
ability to work with and meet deadlines
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Demonstrate effective written and verbal communication, including
the ability to actively listen, and problem solve with minimal assistance
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The ability to multi task, prioritize, work independently, and use
discretion surrounding sensitive information
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Ability to maintain a professional demeanor and positive attitude