Job Application - World Insurance Associates

Job Posting OPEN

Employee Benefits Client Manager - North Miami Beach, FL

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Position Summary

  • This position supports the producers in managing book of business and potential clients


Essential Duties and Responsibilities

·       Communicate effectively with clients, insurance carriers and internal team members

·       Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication

·       Handling renewals, service requests, claims, billing and new policies

·       Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures

·       Review all applications, policies, endorsements and audits for accuracy

·       Support the successful roll out of open enrollment activities on an annual basis 

·       Coordinate implementation and maintenance of new and existing benefit offerings

·      Maintain accurate client files and records for general reference and office use 

 ·      Provide timely, courteous and accurate response to all inquiries, conducting research when necessary and communicating results

Qualifications

·       High School Diploma required

·       One year experience in employee benefits required

·       Bilingual (English/Spanish) required

·       Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)

·       Applied/Epic or similar agency management software experience, preferred

·       Able to work independently and enjoy a high degree of interaction with team members

·       Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines

·       Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance

·       The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information

·       Ability to maintain a professional demeanor and positive attitude


This description is not meant to be all-inclusive.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed within the full job description (which will be provided upon interview) are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.